It may not be original to say that the world of ICT is a minefield of good intentions. According to a joint MIT and Capgemini study, 84% of digital transformation initiatives fail globally. When an IT project succeeds in terms of planning, quality, and expected costs, it represents a victory that goes far beyond the mere deployment of software.
At Studioware, this parallel between risk and opportunity has always been a constant consideration. That is why, from today onwards, every project we undertake is no longer just a technical challenge but a promise of excellence, realised through our new service, Solid Project: a 100% go-live guarantee for all our CRM and AWS development projects.
The weight of failures and the challenge of excellence
The numbers speak for themselves: according to the PMI Global Project Management Survey, only 15% of software projects are delivered as planned, while 43% exceed the budget and 49% exceed the agreed timelines. In the CRM sector, the situation is even more critical, with 60% of implementations failing to meet their objectives.
But what truly distinguishes a successful project from one destined to fail? Research highlights that the main causes are rarely technical: unclear objectives, insufficient stakeholder engagement, user adoption resistance, and, above all, inadequate management of the most common risks.
It is precisely on these pillars that Solid Project was born, Studioware’s new methodological approach that carefully guides clients in understanding the project they are undertaking and managing the risks — not technological ones.
Solid Project: Innovation that makes technology sustainable
Solid Project is not merely a way of working; it is a relationship philosophy that revolutionises cooperation between supplier and client. After all, it was already embedded in Studioware’s mission. Solid Project focuses on the proactive management of the most critical risks identified through years of experience, such as:
Unexpected additional costs: Through a surgical-level requirements analysis and continuous monitoring of the project scope, we eliminate financial surprises that could compromise the ROI of the investment.
Involvement of other suppliers: Within our projects, we actively coordinate the client’s technological ecosystem, managing complex integrations (with ERPs, management systems, and other platforms) and proactively engaging with other suppliers, whose contributions are critical to the success of the initiative.
Resistance to adoption: We implement tailored change management strategies, with targeted training paths and continuous feedback mechanisms that transform natural user resistance into enthusiasm for the new system.
Timelines: Completing a project late is, in itself, a form of failure. For this reason, we employ agile methodologies in collaboration with the client and any other suppliers, ensuring full transparency on progress and the ability to immediately address any schedule deviations.
Applied Excellence: from early successes to a systematic methodology
From January 2026, Solid Project will encompass all projects carried out by Studioware, representing our tangible commitment to the continuous pursuit of excellence. It is a substantial guarantee: every CRM and AWS development project we initiate reaches production. Period.
Solid Project is already being applied to several projects launched in the latter part of 2025, where we are refining every aspect of the new methodology. Preliminary results confirm not only the effectiveness of the approach but also the transformation of the trust relationship with our clients, who move from being mere customers to becoming true strategic partners in their digitalisation journey.
The Future of ICT is Excellence Without Compromise
In a sector where failure seems to be the norm, Studioware chooses the more difficult — but far more rewarding — path: that of guaranteed excellence. Without arrogance, but with determination and continuous improvement. A journey conceived, executed, and perfected over years of research and experimentation.
Solid Project represents our answer to the harsh statistics of the ICT sector, our declaration of war against waste and failure, and the ideal preparation for facing the new frontier of ICT: the adoption of Artificial Intelligence, which is as valuable as it is risky when we consider the statistics on AI initiatives that actually reach production.
At Studioware, we believe that every technological investment made by our clients deserves not only to be completed but to generate value and excel. And when excellence becomes methodology, success ceases to be a hope and becomes a mathematical certainty. The journey towards digital transformation can become a guided path to guaranteed results for all participants. Challenge us!